Carefully curated most asked questions by investors and prospective investors on Connexphaseminers.
To become an active investor, you must be signed up on our platform. Before the signing up, we strongly recommend that you familiarize yourself with Terms & Conditions. You will automatically accept all provisions of this document after your finishing the sign up. In addition, we recommend you to read How It Work section.
It is totally free to open an account with us.
The main advantages of our platform is it's profitability, convenience for investors and low risks. Due to the experience of our expert and the developed investing strategies, we can guarantee significant increase in your capital within a short time frame.
Investors are allowed to have just one account with Connexphaseminers. Our technical control service checks every sign up and if several accounts are found that contain the same user data, all these accounts are blocked. The funds in these accounts are also getting blocked. Contact support for resolve if this use case applies to you.
Due to the speed of processing transactions and limits by many countries, we have chosen Bitcoin as our only mode of transaction. It is easy, fast and reliable. To make a deposit, Login to your account and click “deposit fund”. Choose Bitcoin and input the desired amount ( minimum $1000). Preview your payment and proceed to the payment page and complete payment by sending the exact amount to the wallet address or QR code provided.
Deposits are confirmed immediately fund is received. Deposits via some payment methods might take a little while. Please contact support@connexphaseminers.pro, in case you have deposited fund but is not showing in your account.
Yes you can. And you can also invest multiple times in one plan.
We put in extra efforts to guarantee a steady profit return for all our clients depending on the investment plan they invest into.
You can withdraw any remaining balance in your account if its up to $200 that is not currently being used to secure open investments, however, please note, if the requested amount is lower than the processing fee, we won’t be able to proceed with the request.
Withdrawal requests are processed instantly. Please note, at the Connexphaseminers sole discretion, in some cases we can require additional information on the event of the withdrawal, in which case the request might be processed later. After the withdrawal request is processed, it depends on the withdrawal method how long it takes for the client to receive the funds.
No you can’t. Since Bitcoin is our sole means of transaction, you would have to withdraw to your bitcoin wallet before sending to your bank.
As you may be aware, there is a cost associated with the services provided by the mining pool.
In this case, there is a 20%
commission fee applied to your overall profit margin.
This fee covers various aspects such as managing and growing your trading account, as well as maximizing your profits.
At Connexphaseminers we are committed to providing our investors with transparent and fair terms of service.
This policy outlines our stance on the 20% commission fee for account management and profit maximization, clarifying that this fee cannot be deducted from your account balance. Instead, investors are required to pay this fee from their own pocket. Please read this policy carefully before using our services.
1. Commission Fee:
- We charge a 20% commission fee on profits from these services.
2. Payment Responsibility:
- You must pay this fee from your own pocket; it won't be deducted from your balance.
3. Payment Method:
- Use our supported payment methods to settle the fee.
4. No Deductions:
- We won't deduct the fee from your account balance or profits.
5. Fee Details:
- Find rates and deadlines in our fee structure document.
7. Policy Updates:
- We may update this policy, and you'll be informed.
You can withdraw your funds anytime and any day. We operate 24/7 hence, we carry out transactions every day.
Connexphaseminers has a referral program for all investments plan. Investor can earn up to 5% referral bonus on referrals deposits.
Yes. Our referral program is an alternative way to earn on Elonsphere.
Yes! We know how frustrating modern customer support can be. We take pride in offering fast, friendly, and most importantly efficient customer service 24 hours a day through our Livechat, email and WhatsApp and telegram support lines. Details are on our contact page.
If you use email to contact us, we work around the clock. If you decide to contact us via online chat support will be available 24/7.
Use support services like email, whatsapp, phone calls and text messages to contact us for any questions you may have. Do not duplicate your question on our support services, please use only one way for reaching us.